SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown3 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Person-centred careSignificant shortfalls
Equity in experiences and outcomesSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown3 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Albany House - Bognor Regis is in the Requires improvement tier ?, with 47 other homes in West Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
Mrs Philippa Solan runs Albany House - Bognor Regis, a residential care home in Bognor Regis, West Sussex with room for 18 residents. It is registered to care for people with mental health needs.
47 other homes in West Sussex share its tier, “Requires improvement”. Its kitchen was rated 5 for food hygiene in June 2026. 92% of homes in West Sussex also score 5. Arun Lodge Residential Care Home, 0.0 km away, is the closest home rated Good.
The current CQC rating is Requires improvement, published in November 2025. Safe, effective, responsive and well-led were also Requires improvement. For caring, the rating was Good. Its previous rating, in March 2019, was Outstanding, so the home has slipped. Ratings in West Sussex are typically about 4 years old, which makes this one newer than most. 14 of its 33 scored standards were below good, including “assessing needs”.
