SafeAre people protected from abuse and avoidable harm?62%Good
See the breakdownHide the breakdown4 of 8 below good
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Involving people to manage risksGood
Safe and effective staffingGood
Safe environmentsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Assessing needsGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?50%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 9 good, 24 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Amberley House - London is in the Requires improvement tier ?, with 12 other homes in Enfield.
82% of rated homes here are Good or Outstanding (England: 82%).
Amberley House - London is a 30-bed residential care home in London, Enfield, run by Waterfall House Ltd. CQC registers it to look after older people, people with dementia, people with a physical disability, people with a sensory impairment and people with an eating disorder. The typical home in Enfield has 11 beds, so this one is bigger than average.
There is no registered manager on CQC's register right now. Millenium Care Limited - 89 Fox Lane, 0.2 km away, is the closest home rated Good. Food hygiene inspectors scored the kitchen 5 out of 5 in January 2024. 77% of homes in Enfield also score 5. 12 other homes in Enfield share its tier, “Requires improvement”.
CQC last rated the home in March 2025, giving it Requires improvement overall. Effective, responsive and well-led were also Requires improvement. For safe and caring, the rating was Good. It was also rated Requires improvement at the inspection before, in January 2024. That is more recent than most ratings in Enfield, where the typical rating is about 4 years old. CQC found some shortfalls in “workforce wellbeing and enablement”, one of 24 standards out of 33 scored below good.
