Residential care home · Plymouth

Ardent Residential Care Home

4 Houndiscombe Road, Plymouth, PL4 6HH

Requires improvement Safe: InadequateEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement Rated 1 year ago No registered manager

CQC rating

Requires improvement
Published 13 March 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?31%Inadequate
    See the breakdownHide the breakdown8 of 8 below good
    • Infection prevention and controlSignificant shortfalls
    • Involving people to manage risksSignificant shortfalls
    • Learning cultureSignificant shortfalls
    • Medicines optimisationSignificant shortfalls
    • Safe environmentsSignificant shortfalls
    • Safe systems, pathways and transitionsSignificant shortfalls
    • Safe and effective staffingSome shortfalls
    • SafeguardingSome shortfalls
  • EffectiveDoes care achieve good outcomes and a good quality of life?46%Requires improvement
    See the breakdownHide the breakdown5 of 6 below good
    • Assessing needsSignificant shortfalls
    • Consent to care and treatmentSignificant shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?50%Requires improvement
    See the breakdownHide the breakdown7 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in accessSome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Listening to and involving peopleSome shortfalls
    • Person-centred careSome shortfalls
    • Planning for the futureSome shortfalls
    • Providing InformationSome shortfalls
  • Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Capable, compassionate and inclusive leadersSignificant shortfalls
    • Governance, management and sustainabilitySignificant shortfalls
    • Learning, improvement and innovationSignificant shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 8 good, 25 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • April 2023Requires improvementSECRW
  • December 2022Requires improvementSECRW
  • June 2022Requires improvementSECRW
  • November 2021Requires improvementSECRW
  • February 2021Inspected, no new rating
Show 4 older
  • February 2021Inspected, no new rating
  • August 2018GoodSECRW previous owner
  • June 2017Requires improvementSECRW previous owner
  • March 2015GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Plymouth

Ardent Residential Care Home is in the Requires improvement tier ?, with 16 other homes in Plymouth. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 8 (9%)
  • Good, with Outstanding areas 8 (9%)
  • Good 45 (52%)
  • Good, with an area to improve 5 (6%)
  • Requires improvement 17 (20%)
  • Inadequate 1 (1%)
  • Not yet rated 2 (2%)

See all 86 care homes in Plymouth →

Care homes nearby

  • Grenville House
    Plymouth · PL4 6BL · Residential care home · 4 beds0.1 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Vale Lodge Residential Home
    Plymouth · PL4 6BN · Residential care home · 20 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Maria Skobtsova House
    Plymouth · PL4 6HG · Residential care home · 9 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Hamilton House
    Plymouth · PL4 6HG · Nursing home · 38 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • The Regard Partnership Limited - Restormel Terrace
    Plymouth · PL4 6BJ · Residential care home · 4 beds0.1 km
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 8 years ago
  • Bethany House Care Home
    Plymouth · PL4 8QE · Residential care home · 27 beds0.7 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 8 years ago

More care homes near PL4 6HH →

What the data says about Ardent Residential Care Home

Ardent Residential Care Home is a 23-bed residential care home in Plymouth, run by Autonomy Health Ltd. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.

CQC's latest rating, from March 2025, is Requires improvement overall. Effective, responsive and well-led were also Requires improvement. CQC rated safe as Inadequate. CQC rated caring as Good. It was also rated Requires improvement at the inspection before, in April 2023. The typical rating in Plymouth is about 4 years old, so this one is fairly recent. 25 of its 33 scored standards were below good, including “assessing needs”.

Its kitchen was rated 5 for food hygiene in December 2024. That is true of 87% of homes in Plymouth. 16 other homes in Plymouth share its tier, “Requires improvement”. About 0.1 km away, Vale Lodge Residential Home is rated Good. CQC's register shows no registered manager at the moment.