Residential care home · Brighton and Hove

Arlington House

10 Tennis Road, Hove, BN3 4LR

Requires improvement Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 2 years ago ↓ Down from Good No registered manager

CQC rating

Requires improvement
Published 22 October 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
    See the breakdownHide the breakdown6 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • January 2021GoodSECRW
  • May 2019Requires improvementSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Brighton and Hove

Arlington House is in the Requires improvement tier ?, with 6 other homes in Brighton and Hove. 92% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 4 (5%)
  • Good, with Outstanding areas 1 (1%)
  • Good 57 (67%)
  • Good, with an area to improve 14 (16%)
  • Requires improvement 7 (8%)
  • Not yet rated 2 (2%)

See all 85 care homes in Brighton and Hove →

Care homes nearby

  • Marine View Rest Home
    Hove, Brighton and Hove · BN3 4LJ · Residential care home · 19 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Charles Lodge
    Hove, Brighton and Hove · BN3 4BB · Residential care home · 27 beds0.5 km
    Good S: GoodE: Requires improvementC: GoodR: GoodW: Good Rated 7 years ago
  • The Churchley Rest Home Limited
    Hove, Brighton and Hove · BN3 4BB · Residential care home · 18 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 month ago
  • Bon Accord
    Hove, Brighton and Hove · BN3 4BB · Nursing home · 41 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Fairdene Lodge
    Hove, Brighton and Hove · BN3 4FF · Residential care home · 32 beds0.6 km
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 1 year ago
  • The Adelaide Nursing Home
    Brighton, Brighton and Hove · BN3 4ED · Nursing home · 35 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago

More care homes near BN3 4LR →

Arlington House in brief

Montesano Care Ltd runs Arlington House, a residential care home in Hove, Brighton and Hove with room for 33 residents. Its CQC registration covers older people, people with dementia and younger adults. The typical home in Brighton and Hove has 22 beds, so this one is bigger than average.

Marine View Rest Home, 0.1 km away, is the closest home rated Good. 6 other homes in Brighton and Hove share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 5 (very good), from January 2026. 92% of homes in Brighton and Hove also score 5. There is no registered manager on CQC's register right now.

CQC's latest rating, from October 2024, is Requires improvement overall. Effective and well-led were also Requires improvement. For safe, caring and responsive, the rating was Good. That is down from Good in January 2021. That is more recent than most ratings in Brighton and Hove, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 8 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).