SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Ash Grove is a 8-bed residential care home in Evesham, Worcestershire, run by Heart of England Mencap. It is registered to care for people with a learning disability or autism. The typical home in Worcestershire has 35 beds, so this one is on the small side.
Its kitchen was rated 4 for food hygiene in April 2022. In Worcestershire, 92% of homes score 5. Across Worcestershire, 85% of rated homes are Good or Outstanding, against 82% for England. Heart of England Mencap runs 3 care homes, and all 3 rated are Good or Outstanding. About 0.8 km away, The Hawthorns (Evesham) is rated Outstanding.
In December 2024, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in July 2023, was the same. The typical rating in Worcestershire is about 4 years old, so this one is fairly recent. 2 of its 33 scored standards were below good, including “person-centred care”.
