Residential care home · Merton

Ashbrook House

20 St Helier Avenue, Morden, SM4 6LF

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 8 months ago

CQC rating

Good
Published 22 February 2026 Rated 8 months ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?80%Good
    See the breakdownHide the breakdown1 of 5 exceptional
    • Independence, choice and controlGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
    • Kindness, compassion and dignityExceptional
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 32 good, 1 exceptional. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • February 2022Inspected, no new rating
  • July 2019GoodSECRW
  • March 2017GoodSECRW
  • March 2015GoodSECRW

Read the full report on the CQC website ↗

How it compares in Merton

Ashbrook House is in the Good tier ?, with 27 other homes in Merton. 100% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (3%)
  • Good, with Outstanding areas 1 (3%)
  • Good 28 (80%)
  • Good, with an area to improve 5 (14%)

See all 35 care homes in Merton →

Care homes nearby

  • 43 Florence Avenue
    Morden, Merton · SM4 6EX · Residential care home · 8 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Jubilee Lodge
    Morden, Merton · SM4 5AD · Residential care home · 3 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Jericho Lodge
    Morden, Merton · SM4 5AA · Residential care home · 3 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • Fieldway Care Home
    Mitcham, Merton · CR4 4SJ · Nursing home · 68 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Acorn Residential Home
    Mitcham, Merton · CR4 4EP · Residential care home · 8 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 months ago
  • Greenfield Care Home
    Mitcham, Merton · CR4 4BF · Residential care home · 9 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago

More care homes near SM4 6LF →

Ashbrook House in brief

An independent residential care home in Morden, Merton, Ashbrook House is run by an organisation of the same name. It has 9 beds. CQC registers it to look after older people, younger adults, people with a physical disability and people with a learning disability or autism.

Food hygiene inspectors scored the kitchen 4 out of 5 in January 2026. In Merton, 97% of homes score 5. 27 other homes in Merton share its tier, “Good”. Of the 6 closest rated homes, none is rated above it.

CQC rated it Good overall and in all five key questions in February 2026. Its rating before that, in July 2019, was the same. The typical rating in Merton is about 3 years old, so this one is fairly recent. 1 of the 33 standards CQC scored were exceptional, and none fell below good.