SafeAre people protected from abuse and avoidable harm?50%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSignificant shortfalls
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Safe and effective staffingGood
Safe environmentsGood
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Treating people as individualsSome shortfalls
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?50%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Person-centred careSignificant shortfalls
Care provision, integration and continuitySome shortfalls
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Providing InformationSome shortfalls
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 9 good, 24 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Ashgale House is an independent 14-bed residential care home in Harrow, registered with CQC under its own name. CQC registers it to look after people with a physical disability and people with a learning disability or autism.
In August 2026, CQC gave it Requires improvement overall, and Requires improvement for each of the five key questions too. Its previous rating, in September 2020, was Good, so the home has slipped. The typical rating in Harrow is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 24 fell below good. The lowest was “person-centred care” (significant shortfalls).
In Harrow, 94% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 4 for food hygiene in December 2025. 90% of homes in Harrow score the top mark of 5. About 0.2 km away, Shaftesbury Bradbury Court is rated Good.
