SafeAre people protected from abuse and avoidable harm?50%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Safe and effective staffingSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Ashlett Dale Rest Home is in the Requires improvement tier ?, with 64 other homes in Hampshire.
85% of rated homes here are Good or Outstanding (England: 82%).
Mrs Collette Willis runs Ashlett Dale Rest Home, a residential care home in Southampton, Hampshire with room for 16 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
The current CQC rating is Requires improvement, published in July 2025. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. Before that, in February 2018, it was rated Good. That is more recent than most ratings in Hampshire, where the typical rating is about 4 years old. CQC found significant shortfalls in “safe and effective staffing”, one of 8 standards out of 33 scored below good.
64 other homes in Hampshire share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 5 (very good), from November 2024. That is true of 84% of homes in Hampshire. CQC's register shows no registered manager at the moment. Dryad Spinney, 2.7 km away, is the closest home rated Good.
