Residential care home · Blackpool

Balmoral Rest Home

2 Conway Avenue, Thornton Cleveleys, FY5 3JH

Good Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 10 months ago ↑ Up from Req. improvement

CQC rating

Good
Published 12 December 2025 Rated 10 months ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Infection prevention and controlGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Delivering evidence-based care and treatmentSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Kindness, compassion and dignitySome shortfalls
    • Independence, choice and controlGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • November 2023Requires improvementSECRW
  • June 2021GoodSECRW
  • November 2018GoodSECRW
  • July 2017Requires improvementSECRW
  • January 2017Requires improvementSECRW
Show 1 older
  • May 2016Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Blackpool

Balmoral Rest Home is in the Good, with an area to improve tier ?, with 4 other homes in Blackpool. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 6 (10%)
  • Good, with Outstanding areas 2 (3%)
  • Good 36 (57%)
  • Good, with an area to improve 5 (8%)
  • Requires improvement 13 (21%)
  • Not yet rated 1 (2%)

See all 63 care homes in Blackpool →

Care homes nearby

  • The Willows Residential Care Home
    Thornton-Cleveleys, Lancashire · FY5 1BN · Residential care home · 6 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Cleveleys Nursing Home
    Thornton Cleveleys, Lancashire · FY5 1DX · Nursing home · 32 beds0.5 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 2 years ago
  • Stafford House Residential Care Home
    Thornton Cleveleys, Lancashire · FY5 1DB · Residential care home · 12 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • DIL Home (Thornton-Cleveleys)
    Thornton-Cleveleys, Lancashire · FY5 2AP · Residential care home · 15 beds0.8 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Nightingales Nursing Home
    Thornton Cleveleys, Blackpool · FY5 1PB · Nursing home · 55 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Redbricks Care Home
    Thornton-Cleveleys, Blackpool · FY5 1PQ · Residential care home · 9 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near FY5 3JH →

Balmoral Rest Home in brief

Mr Robert Lambert and Mrs Brenda Lambert runs Balmoral Rest Home, a residential care home in Thornton Cleveleys, Blackpool with room for 32 residents. It is registered to care for older people.

Of the 6 closest rated homes, none is rated above it. Across Blackpool, 79% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from January 2026. 78% of homes in Blackpool also score 5.

CQC last rated the home in December 2025, giving it Good overall. Effective, caring, responsive and well-led were also Good. CQC rated safe as Requires improvement. Its previous rating, in November 2023, was Requires improvement, so the home has improved. Ratings in Blackpool are typically about 4 years old, which makes this one newer than most. CQC found some shortfalls in “kindness, compassion and dignity”, one of 8 standards out of 33 scored below good.