SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bank Close House is in the Requires improvement tier ?, with 40 other homes in Derbyshire.
81% of rated homes here are Good or Outstanding (England: 82%).
Bank Close House is a 27-bed residential care home in Chesterfield, Derbyshire, run by Vitalbalance Limited. Its CQC registration covers older people.
The nearest home with a higher rating is Brookholme Croft Ltd (Good), 0.7 km away. Across Derbyshire, 81% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from August 2026. 93% of homes in Derbyshire also score 5.
CQC's latest rating, from April 2022, is Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. It was also rated Requires improvement at the inspection before, in August 2021.