SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Learning cultureGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Equity in accessGood
Listening to and involving peopleGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 15 good, 18 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bankfield House Care Home is in the Requires improvement tier ?, with 16 other homes in Stockport.
73% of rated homes here are Good or Outstanding (England: 82%).
Freshfield Care Limited runs Bankfield House Care Home, a residential care home in Stockport with room for 30 residents. Its CQC registration covers older people and people with dementia.
CQC's latest rating, from August 2026, is Requires improvement overall. Safe, caring, responsive and well-led were also Requires improvement. For effective, the rating was Good. Its previous rating, in December 2019, was Good, so the home has slipped. Ratings in Stockport are typically about 3 years old, which makes this one newer than most. CQC found some shortfalls in “kindness, compassion and dignity”, one of 18 standards out of 33 scored below good.
Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. That is true of 96% of homes in Stockport. In Stockport, 73% of rated care homes are Good or Outstanding (England 82%). About 1.3 km away, Silverdale is rated Good.
