SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Medicines optimisationSignificant shortfalls
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
ResponsiveAre services organised to meet people's needs?57%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Equity in accessSome shortfalls
Equity in experiences and outcomesSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Listening to and involving peopleGood
Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Partnerships and communitiesGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 9 good, 24 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Baylham Care Home is in the Requires improvement tier ?, with 29 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
Optima HCI Limited runs Baylham Care Home, a nursing home in Ipswich, Suffolk with room for 55 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Most homes in Suffolk are smaller: the median there is 36 beds.
In June 2026, CQC gave it Requires improvement overall, and Requires improvement for each of the five key questions too. That matches its previous rating, from November 2021. Ratings in Suffolk are typically about 4 years old, which makes this one newer than most. 24 of its 33 scored standards were below good, including “medicines optimisation”.
Barham Care Home, 3.1 km away, is the closest home rated Good. It is one of 2 homes run by Optima HCI Limited. 1 of those with a rating are Good or Outstanding. CQC's register shows no registered manager at the moment. Its kitchen was rated 5 for food hygiene in October 2026. That is true of 92% of homes in Suffolk. 29 other homes in Suffolk share its tier, “Requires improvement”.
