18 Thorpedene Gardens, Shoeburyness, Southend On Sea, SS3 9JB
Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 8 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown4 of 8 below good
Medicines optimisationSignificant shortfalls
Infection prevention and controlSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 27 good, 6 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Biffins Care Home is in the Requires improvement tier ?, with 5 other homes in Southend-on-Sea.
91% of rated homes here are Good or Outstanding (England: 82%).
Mr & Mrs MF Joomun runs Biffins Care Home, a residential care home in Southend On Sea, Southend-on-Sea with room for 14 residents. CQC registers it to look after older people.
It is one of 2 homes run by Mr & Mrs MF Joomun. 1 of those with a rating are Good or Outstanding. Kathryn Court, 0.4 km away, is the closest home rated Good. Across Southend-on-Sea, 91% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in October 2025. 83% of homes in Southend-on-Sea also score 5.
The current CQC rating is Requires improvement, published in March 2026. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. That is down from Good in December 2019. The typical rating in Southend-on-Sea is about 2 years old, so this one is fairly recent. 6 of its 33 scored standards were below good, including “medicines optimisation”.
