SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 32 good, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Blackburn (Florence House) is in the Good tier ?, with 20 other homes in Blackburn with Darwen.
81% of rated homes here are Good or Outstanding (England: 82%).
Blackburn (Florence House) is one of 35 care homes in Blackburn with Darwen: a 13-bed residential care home in Blackburn, run by Heathcotes Care Limited. Its CQC registration covers older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. It is a small home for Blackburn with Darwen, where the median is 26 beds.
In August 2024, CQC gave it Good overall, and Good for each of the five key questions too. It was also rated Good at the inspection before, in June 2023. Ratings in Blackburn with Darwen are typically about 4 years old, which makes this one newer than most. CQC found some shortfalls in “responding to people's immediate needs”, one of 1 standards out of 33 scored below good.
20 other homes in Blackburn with Darwen share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from October 2025. That is true of 77% of homes in Blackburn with Darwen. Heathcotes Care Limited runs 53 care homes, and 45 of the 52 rated are Good or Outstanding. None of the 6 nearest rated homes has a higher rating.
