SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bracken House is in the Requires improvement tier ?, with 49 other homes in Staffordshire.
78% of rated homes here are Good or Outstanding (England: 82%).
Bracken House is a 34-bed residential care home in Burntwood, Staffordshire, run by Nexxus Trading Services Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment.
It is one of 4 homes run by Nexxus Trading Services Limited. 3 of those with a rating are Good or Outstanding. About 0.6 km away, The Lodge Nursing Home is rated Good. Food hygiene inspectors scored the kitchen 4 out of 5 in June 2026. In Staffordshire, 85% of homes score 5. In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%).
CQC's latest rating, from December 2023, is Requires improvement overall. Effective and well-led were also Requires improvement. CQC rated safe, caring and responsive as Good. Its rating before that, in December 2022, was the same. Ratings in Staffordshire are typically about 5 years old, which makes this one newer than most.
