Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown2 of 8 below good
Infection prevention and controlSignificant shortfalls
Safe environmentsSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 27 good, 6 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Broughton House Residential Home is in the Requires improvement tier ?, with 21 other homes in Liverpool.
67% of rated homes here are Good or Outstanding (England: 82%).
Run by Mike Pownall Limited, Broughton House Residential Home is a residential care home in Liverpool with 30 registered beds. It is registered to care for older people.
21 other homes in Liverpool share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 4 (good), from January 2026. In Liverpool, 64% of homes score 5. The nearest home with a higher rating is St Josephs (Good), 0.3 km away.
CQC last rated the home in August 2025, giving it Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. Before that, in August 2018, it was rated Good. That is more recent than most ratings in Liverpool, where the typical rating is about 2 years old. Of the 33 standards CQC scored, 6 fell below good. The lowest was “infection prevention and control” (significant shortfalls).
