SafeAre people protected from abuse and avoidable harm?53%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Delivering evidence-based care and treatmentSignificant shortfalls
Assessing needsSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?64%Good
See the breakdownHide the breakdown3 of 7 below good
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 13 good, 20 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Burnside Court is a 26-bed residential care home in Paignton, Torbay, run by ABC Care Home Ltd. It is registered to care for older people, people with dementia and people with a sensory impairment.
Across Torbay, 80% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from May 2026. 83% of homes in Torbay also score 5. Cedar Court, 0.2 km away, is the closest home rated Good.
The current CQC rating is Requires improvement, published in November 2025. Safe, effective and well-led were also Requires improvement. Caring and responsive were rated Good. It was also rated Requires improvement at the inspection before, in May 2022. The typical rating in Torbay is about 4 years old, so this one is fairly recent. CQC found significant shortfalls in “delivering evidence-based care and treatment”, one of 20 standards out of 33 scored below good.
