SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Learning cultureGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 27 good, 6 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CareTech Community Services Limited - 196 High Street is in the Good, with an area to improve tier ?, with 22 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
About CareTech Community Services Limited - 196 High Street
An independent residential care home in Rickmansworth, Hertfordshire, CareTech Community Services Limited - 196 High Street is run by an organisation of the same name. It has 12 beds. CQC registers it to look after younger adults and people with a learning disability or autism. That is smaller than most homes in Hertfordshire, where the typical home has 30 beds.
It is one of 21 homes run by CareTech Community Services Limited. 13 of those with a rating are Good or Outstanding. Of the 5 closest rated homes, none is rated above it. Across Hertfordshire, 76% of rated homes are Good or Outstanding, against 82% for England.
CQC last rated the home in July 2025, giving it Good overall. It was Good for effective, caring, responsive and well-led as well. CQC rated safe as Requires improvement. Before that, in September 2023, it was rated Inadequate. That is more recent than most ratings in Hertfordshire, where the typical rating is about 5 years old. CQC found some shortfalls in “infection prevention and control”, one of 6 standards out of 33 scored below good.
