SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Carlton Hall Residential Home and Village is in the Good tier ?, with 91 other homes in Suffolk.
81% of rated homes here are Good or Outstanding (England: 82%).
An independent residential care home in Lowestoft, Suffolk, Carlton Hall Residential Home and Village is run by an organisation of the same name. It has 86 beds. Its CQC registration covers older people, people with dementia and younger adults. That is larger than most homes in Suffolk, where the typical home has 36 beds.
Broadlands, 2.8 km away, is the closest home rated Outstanding. Its kitchen was rated 5 for food hygiene in July 2026. 92% of homes in Suffolk also score 5. 91 other homes in Suffolk share its tier, “Good”.
CQC rated it Good overall and in all five key questions in July 2022. Its rating before that, in December 2018, was the same.
