SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Responding to people's immediate needsGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Planning for the futureGood
Equity in experiences and outcomesExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Providing InformationExceptional
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Partnerships and communitiesGood
Capable, compassionate and inclusive leadersExceptional
Learning, improvement and innovationExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
J C Care Limited runs Carlton House, a residential care home in Leeds with room for 16 residents. It is registered to care for older people, younger adults and people with a learning disability or autism. That is smaller than most homes in Leeds, where the typical home has 33 beds.
Its kitchen was rated 5 for food hygiene in July 2024. 89% of homes in Leeds also score 5. 3 other homes in Leeds share its tier, “Outstanding”. 1 of the 6 nearest homes is also Outstanding. It is one of 8 homes run by J C Care Limited. 7 of those with a rating are Good or Outstanding.
The current CQC rating is Outstanding, published in June 2026. Caring, responsive and well-led were also Outstanding. Safe and effective were rated Good. Its previous rating, in July 2019, was Requires improvement, so the home has improved. That is more recent than most ratings in Leeds, where the typical rating is about 3 years old. CQC scored 33 standards: 12 exceptional and the rest good.
