Nursing home · Walsall

Castlehill Specialist Care Centre

390 Chester Road, Walsall, WS9 9DE

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 2 years ago

CQC rating

Good
Published 8 August 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Planning for the futureSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 32 good, 1 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • June 2023GoodSECRW
  • April 2022GoodSECRW
  • April 2021GoodSECRW

Read the full report on the CQC website ↗

How it compares in Walsall

Castlehill Specialist Care Centre is in the Good tier ?, with 26 other homes in Walsall. 67% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (3%)
  • Good 27 (44%)
  • Good, with an area to improve 10 (16%)
  • Requires improvement 18 (29%)
  • Inadequate 1 (2%)
  • Not yet rated 4 (6%)

See all 62 care homes in Walsall →

Care homes nearby

  • Shelbourne Specialist Care Centre
    Walsall · WS9 9DE · Nursing home · 64 bedsunder 0.1 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • The Hamptons Retirement Home Ltd
    Walsall · WS9 9HZ · Residential care home · 32 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Oak Lodge Residential Home
    Walsall · WS8 7AL · Residential care home · 17 beds1.2 km
    Requires improvement S: GoodE: GoodC: Requires improvementR: Requires improvementW: Requires improvement Rated 3 years ago
  • Shire Oak House
    Walsall · WS9 9DH · Residential care home · 27 beds1.2 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Shire Oaks Court
    Walsall · WS8 7BP · Nursing home · 30 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Millfield Rose Care Home
    Walsall · WS8 6DP · Nursing home · 90 beds1.4 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

More care homes near WS9 9DE →

Castlehill Specialist Care Centre at a glance

Run by Restful Homes (Midlands) Ltd, Castlehill Specialist Care Centre is a nursing home in Walsall with 84 registered beds. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. That is larger than most homes in Walsall, where the typical home has 30 beds.

Its CQC rating, from August 2024, is Good across the board: overall and for every key question. It was also rated Good at the inspection before, in June 2023. CQC found some shortfalls in “planning for the future”, one of 1 standards out of 33 scored below good.

None of the 4 nearest rated homes has a higher rating. Across Walsall, 67% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 4 out of 5 in September 2025. 74% of homes in Walsall score the top mark of 5.