SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Catherine Miller House is in the Good, with an area to improve tier ?, with 5 other homes in Southend-on-Sea.
91% of rated homes here are Good or Outstanding (England: 82%).
Catherine Miller House is a 30-bed residential care home in Leigh On Sea, Southend-on-Sea. The home is its own registered provider. CQC registers it to look after older people and people with dementia. The typical home in Southend-on-Sea has 17 beds, so this one is bigger than average.
The current CQC rating is Good, published in May 2023. Safe, effective, caring and responsive were also Good. Well-led was rated Requires improvement. That is up from Requires improvement in November 2021.
None of the 6 nearest rated homes has a higher rating. CQC's register shows no registered manager at the moment. In Southend-on-Sea, 91% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 4 (good), from August 2026. 83% of homes in Southend-on-Sea score the top mark of 5.
