SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Infection prevention and controlSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 29 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
St Philips Care Limited runs Chilton Care Centre, a residential care home in Chilton, County Durham with room for 40 residents. Its CQC registration covers older people and people with dementia.
About 3.4 km away, Highview House is rated Outstanding. St Philips Care Limited runs 21 care homes, and 17 of the 21 rated are Good or Outstanding. In County Durham, 92% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from October 2025. 84% of homes in County Durham also score 5.
Its CQC rating, from May 2026, is Good across the board: overall and for every key question. Its rating before that, in January 2018, was the same. That is more recent than most ratings in County Durham, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 4 fell below good. The lowest was “monitoring and improving outcomes” (some shortfalls).
