Residential care home · Cornwall

Chy-An-Towans

11 Upton Towans, Hayle, TR27 5BJ

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 2 months ago

CQC rating

Good
Published 11 August 2026 Rated 2 months ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Safe environmentsSome shortfalls
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Monitoring and improving outcomesSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 30 good, 3 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • July 2019GoodSECRW
  • March 2017GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Cornwall

Chy-An-Towans is in the Good tier ?, with 130 other homes in Cornwall. 81% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (3%)
  • Good, with Outstanding areas 9 (5%)
  • Good 131 (66%)
  • Good, with an area to improve 13 (7%)
  • Requires improvement 35 (18%)
  • Inadequate 1 (1%)
  • Not yet rated 4 (2%)

See all 198 care homes in Cornwall →

Care homes nearby

  • Glencoe Care Home
    Hayle, Cornwall · TR27 5BX · Nursing home · 20 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Pine Trees Care Centre
    Hayle, Cornwall · TR27 5DZ · Residential care home · 35 beds2.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Penmeneth House
    Hayle, Cornwall · TR27 4NQ · Residential care home · 15 beds3.0 km
    Good S: GoodE: Requires improvementC: GoodR: GoodW: Good Rated 4 years ago
  • Station Villa
    Hayle, Cornwall · TR27 4NG · Residential care home · 16 beds3.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Bonaer Care Home
    Hayle, Cornwall · TR27 4NG · Nursing home · 31 beds3.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Rosewin
    Hayle, Cornwall · TR27 5JQ · Residential care home · 1 beds3.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: Requires improvementW: Requires improvement Rated 5 years ago

More care homes near TR27 5BJ →

Chy-An-Towans at a glance

Chy-An-Towans is an independent 10-bed residential care home in Hayle, Cornwall, registered with CQC under its own name. CQC registers it to look after people with a learning disability or autism. That is smaller than most homes in Cornwall, where the typical home has 22 beds.

CQC rated it Good overall and in all five key questions in August 2026. It was also rated Good at the inspection before, in July 2019. That is more recent than most ratings in Cornwall, where the typical rating is about 4 years old. 3 of its 33 scored standards were below good, including “monitoring and improving outcomes”.

130 other homes in Cornwall share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from February 2025. That is true of 87% of homes in Cornwall. None of the 6 nearest rated homes has a higher rating.