SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Safe environmentsGood
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Supporting people to live healthier livesSome shortfalls
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Care provision, integration and continuitySome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 11 good, 22 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Cleadon Court is in the Requires improvement tier ?, with 1 other home in South Tyneside.
94% of rated homes here are Good or Outstanding (England: 82%).
Run by Voyage 1 Limited, Cleadon Court is a residential care home in South Shields, South Tyneside with 13 registered beds. Its CQC registration covers younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The typical home in South Tyneside has 40 beds, so this one is on the small side.
In South Tyneside, 94% of rated care homes are Good or Outstanding (England 82%). The nearest home with a higher rating is Cheviot Court (Good), 0.1 km away. Voyage 1 Limited runs 241 care homes, and 217 of the 238 rated are Good or Outstanding.
The current CQC rating is Requires improvement, published in May 2026. It was Requires improvement for safe, effective, responsive and well-led as well. For caring, the rating was Good. Ratings in South Tyneside are typically about 4 years old, which makes this one newer than most. CQC found some shortfalls in “treating people as individuals”, one of 22 standards out of 33 scored below good.
