SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown2 of 8 below good
Involving people to manage risksSignificant shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Cleeve Court Community Resource Centre is in the Requires improvement tier ?, with 6 other homes in Bath and North East Somerset.
86% of rated homes here are Good or Outstanding (England: 82%).
Cleeve Court Community Resource Centre is a 46-bed residential care home in Bath, Bath and North East Somerset, run by Bath and North East Somerset Council. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
Bath and North East Somerset Council runs 2 care homes, and 1 of the 2 rated are Good or Outstanding. Ashley Phoenix Home, 0.1 km away, is the closest home rated Good. Across Bath and North East Somerset, 86% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in September 2026. 90% of homes in Bath and North East Somerset also score 5.
CQC's latest rating, from November 2025, is Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Its rating before that, in February 2023, was the same. Ratings in Bath and North East Somerset are typically about 3 years old, which makes this one newer than most. CQC found significant shortfalls in “involving people to manage risks”, one of 7 standards out of 33 scored below good.
