SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
SafeguardingSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdown1 of 5 below good
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Workforce wellbeing and enablementGood
Treating people as individualsExceptional
ResponsiveAre services organised to meet people's needs?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Care provision, integration and continuityExceptional
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 28 good, 2 exceptional, 3 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Cloverdale is a 4-bed residential care home in Alton, Hampshire, run by Voyage 1 Limited. CQC registers it to look after younger adults and people with a learning disability or autism. The typical home in Hampshire has 25 beds, so this one is on the small side.
About 0.7 km away, Jasmine House is rated Outstanding. Voyage 1 Limited runs 241 care homes, and 217 of the 238 rated are Good or Outstanding. Across Hampshire, 85% of rated homes are Good or Outstanding, against 82% for England.
In January 2025, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in October 2019, was Outstanding, so the home has slipped. The typical rating in Hampshire is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “responding to people's immediate needs”, one of 3 standards out of 33 scored below good.
