Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe and effective staffingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Consent to care and treatmentSome shortfalls
Supporting people to live healthier livesSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Learning, improvement and innovationGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 22 good, 11 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Coton House is in the Requires improvement tier ?, with 19 other homes in Wolverhampton.
67% of rated homes here are Good or Outstanding (England: 82%).
Coton Care Limited runs Coton House, a residential care home in Wolverhampton with room for 29 residents. Its CQC registration covers older people and people with dementia.
CQC's latest rating, from September 2025, is Requires improvement overall. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. Before that, in January 2019, it was rated Good. The typical rating in Wolverhampton is about 2 years old, so this one is fairly recent. 11 of its 33 scored standards were below good, including “consent to care and treatment”.
19 other homes in Wolverhampton share its tier, “Requires improvement”. Food hygiene inspectors scored the kitchen 5 out of 5 in August 2026. That is true of 89% of homes in Wolverhampton. It is one of 2 homes run by Coton Care Limited. 1 of those with a rating are Good or Outstanding. About 0.3 km away, Coachmans Cottage is rated Good.
