Residential care home · Hampshire

Croft Manor Residential Home

28 Osborn Road, Fareham, PO16 7DS

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 month ago ↓ Down from Good No registered manager

CQC rating

Requires improvement
Published 24 September 2026 Rated 1 month ago ?
  • SafeAre people protected from abuse and avoidable harm?47%Requires improvement
    See the breakdownHide the breakdown8 of 8 below good
    • Involving people to manage risksSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingSome shortfalls
  • EffectiveDoes care achieve good outcomes and a good quality of life?42%Requires improvement
    See the breakdownHide the breakdown5 of 6 below good
    • Assessing needsSignificant shortfalls
    • Delivering evidence-based care and treatmentSignificant shortfalls
    • Monitoring and improving outcomesSignificant shortfalls
    • Consent to care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?64%Good
    See the breakdownHide the breakdown3 of 7 below good
    • Equity in experiences and outcomesSome shortfalls
    • Planning for the futureSome shortfalls
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Listening to and involving peopleGood
    • Person-centred careGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown3 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 14 good, 19 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • May 2020GoodSECRW
  • February 2019Requires improvementSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Hampshire

Croft Manor Residential Home is in the Requires improvement tier ?, with 64 other homes in Hampshire. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 25 (5%)
  • Good, with Outstanding areas 30 (7%)
  • Good 265 (58%)
  • Good, with an area to improve 52 (11%)
  • Requires improvement 65 (14%)
  • Not yet rated 19 (4%)

See all 456 care homes in Hampshire →

Care homes nearby

  • The RedHouse Care Home
    Fareham, Hampshire · PO16 7DY · Residential care home · 36 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • 66 Park Lane
    Fareham, Hampshire · PO16 7LB · Residential care home · 5 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Quayside
    Fareham, Hampshire · PO16 0PY · Residential care home · 8 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Uplands House Care Home
    Fareham, Hampshire · PO16 7HH · Nursing home · 24 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 months ago
  • Cams Ridge Care Home
    Fareham, Hampshire · PO16 8RT · Nursing home · 50 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 10 months ago
  • Broadview
    Fareham, Hampshire · PO16 7UB · Residential care home · 6 beds1.1 km
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 6 years ago

More care homes near PO16 7DS →

What the data says about Croft Manor Residential Home

Croft Manor Residential Home is a 28-bed residential care home in Fareham, Hampshire, run by CC Croft Manor Ltd. It is registered to care for older people, people with dementia, younger adults and people with mental health needs.

CQC's latest rating, from September 2026, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. For caring and responsive, the rating was Good. That is down from Good in May 2020. That is more recent than most ratings in Hampshire, where the typical rating is about 4 years old. 19 of its 33 scored standards were below good, including “assessing needs”.

CQC's register shows no registered manager at the moment. Its kitchen was rated 5 for food hygiene in January 2026. That is true of 84% of homes in Hampshire. Across Hampshire, 85% of rated homes are Good or Outstanding, against 82% for England. The RedHouse Care Home, 0.1 km away, is the closest home rated Good.