SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Crossways Nursing Home is in the Good, with Outstanding areas tier ?, with 3 other homes in Sutton.
95% of rated homes here are Good or Outstanding (England: 82%).
Crossways Nursing Home is one of 66 care homes in Sutton: a 40-bed nursing home in Sutton, run by Cross Care Services Limited. CQC registers it to look after older people, people with dementia and younger adults. The typical home in Sutton has 8 beds, so this one is bigger than average.
CQC's latest rating, from December 2021, is Good overall. It was Good for safe, effective, caring and responsive as well. Well-led was rated Outstanding.
Its kitchen was rated 5 for food hygiene in July 2026. That is true of 93% of homes in Sutton. Across Sutton, 95% of rated homes are Good or Outstanding, against 82% for England. None of the 5 nearest rated homes has a higher rating.