Residential care home · Sefton

Dalemain House

19 Westcliffe Road, Southport, PR8 2BL

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement Rated 1 year ago

CQC rating

Requires improvement
Published 22 September 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?41%Requires improvement
    See the breakdownHide the breakdown8 of 8 below good
    • Involving people to manage risksSignificant shortfalls
    • Learning cultureSignificant shortfalls
    • Safe environmentsSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingSome shortfalls
  • EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
    See the breakdownHide the breakdown5 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
    • Delivering evidence-based care and treatmentGood
  • CaringAre staff kind, compassionate and respectful?60%Requires improvement
    See the breakdownHide the breakdown3 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Treating people as individualsSome shortfalls
    • Kindness, compassion and dignityGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?54%Requires improvement
    See the breakdownHide the breakdown5 of 7 below good
    • Person-centred careSignificant shortfalls
    • Care provision, integration and continuitySome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Listening to and involving peopleSome shortfalls
    • Providing InformationSome shortfalls
    • Equity in accessGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?46%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Learning, improvement and innovationSignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 6 good, 27 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • July 2022Requires improvementSECRW
  • December 2020Inspected, no new rating
  • January 2018GoodSECRW

Read the full report on the CQC website ↗

How it compares in Sefton

Dalemain House is in the Requires improvement tier ?, with 20 other homes in Sefton. 79% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 3 (3%)
  • Good, with Outstanding areas 7 (6%)
  • Good 64 (58%)
  • Good, with an area to improve 11 (10%)
  • Requires improvement 21 (19%)
  • Inadequate 1 (1%)
  • Not yet rated 4 (4%)

See all 111 care homes in Sefton →

Care homes nearby

  • Ellerslie Court
    Southport, Sefton · PR8 2BT · Residential care home · 14 beds0.1 km
    Inadequate S: InadequateE: InadequateC: Requires improvementR: Requires improvementW: Inadequate Rated 1 year ago
  • The Spinal Unit Action Group
    Southport, Sefton · PR8 2AZ · Residential care home · 12 beds0.1 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 1 year ago
  • Seren House
    Southport, Sefton · PR8 2AZ · Residential care home · 7 beds0.1 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Birkdale Park Nursing Home
    Southport, Sefton · PR8 2AT · Nursing home · 36 beds0.3 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Birkdale Tower Care Home
    Southport, Sefton · PR8 2JR · Residential care home · 55 beds0.3 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 5 years ago
  • Tudor Bank Nursing Home
    Southport, Sefton · PR8 2BP · Nursing home · 46 beds0.3 km
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 6 years ago

More care homes near PR8 2BL →

About Dalemain House

Dalemain House is an independent 24-bed residential care home in Southport, Sefton, registered with CQC under its own name. CQC registers it to look after older people, people with dementia, people with a physical disability, people with mental health needs, people with a sensory impairment and people with an eating disorder.

The nearest home with a higher rating is Birkdale Park Nursing Home (Good), 0.3 km away. 20 other homes in Sefton share its tier, “Requires improvement”. Its kitchen was rated 5 for food hygiene in May 2026. 94% of homes in Sefton also score 5.

In September 2025, CQC gave it Requires improvement overall, and Requires improvement for each of the five key questions too. It was also rated Requires improvement at the inspection before, in July 2022. The typical rating in Sefton is about 5 years old, so this one is fairly recent. Of the 33 standards CQC scored, 27 fell below good. The lowest was “person-centred care” (significant shortfalls).