SafeAre people protected from abuse and avoidable harm?62%Good
See the breakdownHide the breakdown4 of 8 below good
Infection prevention and controlSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Involving people to manage risksGood
Learning cultureGood
Safe and effective staffingGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?62%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSignificant shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?62%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?32%Inadequate
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Freedom to speak upSignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSignificant shortfalls
Governance, management and sustainabilityGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Deer Park Care Centre is in the Requires improvement tier ?, with 90 other homes in Kent.
79% of rated homes here are Good or Outstanding (England: 82%).
Run by Phoenix Care Homes Limited, Deer Park Care Centre is a residential care home in Broadstairs, Kent with 38 registered beds. CQC registers it to look after older people, people with a learning disability or autism and people with mental health needs. The typical home in Kent has 24 beds, so this one is bigger than average.
Food hygiene inspectors scored the kitchen 5 out of 5 in April 2026. 90% of homes in Kent also score 5. 90 other homes in Kent share its tier, “Requires improvement”. Cleveland House, 1.2 km away, is the closest home rated Good.
CQC last rated the home in July 2024, giving it Requires improvement overall. For safe, effective, caring and responsive, the rating was Good. CQC rated well-led as Inadequate. It was also rated Requires improvement at the inspection before, in September 2022. That is more recent than most ratings in Kent, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 12 fell below good. The lowest was “workforce wellbeing and enablement” (significant shortfalls).
