Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↑ Up from Inadequate
SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown2 of 8 below good
Medicines optimisationSignificant shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 30 good, 3 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Dormy House is in the Requires improvement tier ?, with 9 other homes in Windsor and Maidenhead.
71% of rated homes here are Good or Outstanding (England: 82%).
Dormy House is one of 35 care homes in Windsor and Maidenhead: a 88-bed nursing home in Ascot, run by Aria Healthcare Group LTD. CQC registers it to look after older people, people with dementia and younger adults. Most homes in Windsor and Maidenhead are smaller: the median there is 32 beds.
The kitchen has a food hygiene rating of 5 (very good), from February 2026. 81% of homes in Windsor and Maidenhead also score 5. 9 other homes in Windsor and Maidenhead share its tier, “Requires improvement”. About 1.5 km away, Lynwood Care Centre is rated Good. Aria Healthcare Group LTD runs 38 care homes, and 34 of the 38 rated are Good or Outstanding.
CQC's latest rating, from December 2024, is Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. Before that, in January 2024, it was rated Inadequate. The typical rating in Windsor and Maidenhead is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 3 fell below good. The lowest was “medicines optimisation” (significant shortfalls).
