Nursing home · Bournemouth, Christchurch and Poole

Drumconner Care Home

20 Poole Road, Bournemouth, BH4 9DR

Good Safe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Good Rated 1 year ago

CQC rating

Good
Published 31 January 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?93%Outstanding
    See the breakdownHide the breakdown5 of 7 exceptional
    • Care provision, integration and continuityGood
    • Providing InformationGood
    • Equity in accessExceptional
    • Equity in experiences and outcomesExceptional
    • Listening to and involving peopleExceptional
    • Person-centred careExceptional
    • Planning for the futureExceptional
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 28 good, 5 exceptional. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • August 2020Inspected, no new rating
  • May 2018GoodSECRW
  • September 2015GoodSECRW

Read the full report on the CQC website ↗

How it compares in Bournemouth, Christchurch and Poole

Drumconner Care Home is in the Good, with Outstanding areas tier ?, with 6 other homes in Bournemouth, Christchurch and Poole. 96% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 8 (6%)
  • Good, with Outstanding areas 7 (5%)
  • Good 103 (80%)
  • Good, with an area to improve 4 (3%)
  • Requires improvement 5 (4%)
  • Not yet rated 2 (2%)

See all 129 care homes in Bournemouth, Christchurch and Poole →

Care homes nearby

  • Westbourne Tower Care Home
    Bournemouth, Bournemouth, Christchurch and Poole · BH4 9DR · Nursing home · 114 bedsunder 0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Glenhurst Manor
    Bournemouth, Bournemouth, Christchurch and Poole · BH4 8BB · Residential care home · 36 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Kingsman House Care Home
    Bournemouth, Bournemouth, Christchurch and Poole · BH2 6BT · Residential care home · 73 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Branksome Heights
    Bournemouth, Bournemouth, Christchurch and Poole · BH4 9LA · Nursing home · 47 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Lyndale
    Bournemouth, Bournemouth, Christchurch and Poole · BH4 8HX · Residential care home · 9 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • St Cecilia
    Poole, Bournemouth, Christchurch and Poole · BH12 1ES · Residential care home · 15 beds1.1 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 1 year ago

More care homes near BH4 9DR →

Drumconner Care Home in brief

Drumconner Care Home is a 37-bed nursing home in Bournemouth, Bournemouth, Christchurch and Poole, run by Drumconner Homes (Bournemouth) Limited. CQC registers it to look after older people and people with a physical disability. The typical home in Bournemouth, Christchurch and Poole has 23 beds, so this one is bigger than average.

Of the 6 closest rated homes, none is rated above it. Across Bournemouth, Christchurch and Poole, 96% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from September 2026. 94% of homes in Bournemouth, Christchurch and Poole also score 5.

CQC's latest rating, from January 2025, is Good overall. Safe, effective, caring and well-led were also Good. CQC rated responsive as Outstanding. That matches its previous rating, from May 2018. None of its 33 scored standards was below good, and 5 were exceptional.