SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Durban House is a 42-bed nursing home in Romsey, Hampshire, run by J Sai Country Home Limited. It is registered to care for older people, people with dementia and people with a physical disability. Most homes in Hampshire are smaller: the median there is 25 beds.
CQC last rated the home in November 2022, giving it Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. That matches its previous rating, from December 2021.
CQC's register shows no registered manager at the moment. About 0.9 km away, Woodley Grange is rated Good. In Hampshire, 85% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from July 2026. That is true of 84% of homes in Hampshire.