SafeAre people protected from abuse and avoidable harm?88%★Outstanding
See the breakdownHide the breakdown4 of 8 exceptional
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Involving people to manage risksExceptional
Safe and effective staffingExceptional
Safe systems, pathways and transitionsExceptional
SafeguardingExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?79%Good
See the breakdownHide the breakdown1 of 6 exceptional
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
Consent to care and treatmentExceptional
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Responding to people's immediate needsGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?86%Good
See the breakdownHide the breakdown3 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Providing InformationGood
Equity in experiences and outcomesExceptional
Person-centred careExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Governance, management and sustainabilityExceptional
Partnerships and communitiesExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 19 good, 14 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Eagle House Residential Care Home is in the Outstanding tier ?, with 16 other homes in Lincolnshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Eagle House Residential Care Home is a 40-bed residential care home in Lincoln, Lincolnshire, run by Hatzfeld Care (Lincoln) Limited. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs.
CQC's latest rating, from June 2025, is Outstanding overall. Safe and caring were also Outstanding. CQC rated effective, responsive and well-led as Good. That is more recent than most ratings in Lincolnshire, where the typical rating is about 4 years old. CQC scored 33 standards: 14 exceptional and the rest good.
The kitchen has a food hygiene rating of 5 (very good), from March 2025. That is true of 95% of homes in Lincolnshire. 16 other homes in Lincolnshire share its tier, “Outstanding”. None of the 6 nearest homes is rated Outstanding.