Residential care home · Bournemouth, Christchurch and Poole

Eagles Mount Care Home

25 Birds Hill Road, Poole, BH15 2QJ

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement No registered manager

CQC rating

Good
Published 6 November 2024 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 32 good, 1 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • March 2023Requires improvementSECRW
  • November 2020Inspected, no new rating
  • April 2020Requires improvementSECRW previous owner
  • January 2019Requires improvementSECRW previous owner
  • August 2018GoodSECRW previous owner
Show 1 older
  • June 2017Requires improvementSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Bournemouth, Christchurch and Poole

Eagles Mount Care Home is in the Good tier ?, with 102 other homes in Bournemouth, Christchurch and Poole. 96% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 8 (6%)
  • Good, with Outstanding areas 7 (5%)
  • Good 103 (80%)
  • Good, with an area to improve 4 (3%)
  • Requires improvement 5 (4%)
  • Not yet rated 2 (2%)

See all 129 care homes in Bournemouth, Christchurch and Poole →

Care homes nearby

  • Kingland House Residential Home
    Poole, Bournemouth, Christchurch and Poole · BH15 1TP · Residential care home · 44 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Ashley Court
    Poole, Bournemouth, Christchurch and Poole · BH14 0PA · Nursing home · 60 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 months ago
  • The Laurels and Pine Lodge
    Poole, Bournemouth, Christchurch and Poole · BH15 3NA · Residential care home · 55 beds1.3 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • The Grange
    Poole, Bournemouth, Christchurch and Poole · BH14 0QW · Residential care home · 27 beds1.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Oakdale
    Poole, Bournemouth, Christchurch and Poole · BH17 8RQ · Nursing home · 84 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Regency Manor Care Home
    Poole, Bournemouth, Christchurch and Poole · BH14 0DA · Residential care home · 69 beds1.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near BH15 2QJ →

About Eagles Mount Care Home

Run by Kanesbury Care Eagles Mount Limited, Eagles Mount Care Home is a residential care home in Poole, Bournemouth, Christchurch and Poole with 72 registered beds. It is registered to care for older people, people with dementia and people with mental health needs. Most homes in Bournemouth, Christchurch and Poole are smaller: the median there is 23 beds.

There is no registered manager on CQC's register right now. In Bournemouth, Christchurch and Poole, 96% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in May 2025. 94% of homes in Bournemouth, Christchurch and Poole also score 5. Of the 6 closest rated homes, none is rated above it.

Its CQC rating, from November 2024, is Good across the board: overall and for every key question. That is up from Requires improvement in March 2023. CQC found some shortfalls in “workforce wellbeing and enablement”, one of 1 standards out of 33 scored below good.