SafeAre people protected from abuse and avoidable harm?41%Requires improvement
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe environmentsSignificant shortfalls
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Equity in accessGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?29%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Freedom to speak upSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSome shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 6 good, 27 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Eastbourne Care Home is in the Requires improvement tier ?, with 3 other homes in Darlington.
86% of rated homes here are Good or Outstanding (England: 82%).
Eastbourne Care Home is a 41-bed nursing home in Darlington, run by Eastbourne House Ltd. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
CQC last rated the home in September 2026, giving it Requires improvement overall. Safe, effective, caring and responsive were also Requires improvement. Well-led was rated Inadequate. Before that, in December 2017, it was rated Good. The typical rating in Darlington is about 4 years old, so this one is fairly recent. 27 of its 33 scored standards were below good, including “involving people to manage risks”.
About 0.0 km away, Eden Cottage Care Home is rated Good. CQC's register shows no registered manager at the moment. In Darlington, 86% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in September 2024. That is true of 92% of homes in Darlington.
