SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Involving people to manage risksSome shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdown2 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Consent to care and treatmentGood
Supporting people to live healthier livesGood
How staff, teams and services work togetherExceptional
Monitoring and improving outcomesExceptional
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?82%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Providing InformationGood
Equity in experiences and outcomesExceptional
Listening to and involving peopleExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?82%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Capable, compassionate and inclusive leadersExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 17 good, 9 exceptional, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Eglantine Villa Care Home is one of 485 care homes in Kent: a 49-bed nursing home in Dartford, run by Bupa Care Homes (CFChomes) Limited. Its CQC registration covers older people and people with dementia. Most homes in Kent are smaller: the median there is 24 beds.
Food hygiene inspectors scored the kitchen 5 out of 5 in September 2026. 90% of homes in Kent also score 5. Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. Bupa Care Homes (CFChomes) Limited runs 24 care homes, and 21 of the 24 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
In August 2025, CQC gave it Good overall, and Good for each of the five key questions too. That is down from Outstanding in February 2023. The typical rating in Kent is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “assessing needs”, one of 7 standards out of 33 scored below good.
