SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Eldon House Care Services is in the Good tier ?, with 48 other homes in Stoke-on-Trent.
81% of rated homes here are Good or Outstanding (England: 82%).
What the data says about Eldon House Care Services
Eldon House Care Services is one of 82 care homes in Stoke-on-Trent: a 34-bed residential care home in Stoke On Trent, run by Eldon House Care Homes Limited. Its CQC registration covers older people, people with dementia, people with a physical disability and people with a sensory impairment. Most homes in Stoke-on-Trent are smaller: the median there is 22 beds.
Its CQC rating, from June 2023, is Good across the board: overall and for every key question. Its previous rating, in May 2019, was Requires improvement, so the home has improved. The typical rating in Stoke-on-Trent is about 6 years old, so this one is fairly recent.
Park View, 0.4 km away, is the closest home rated Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in January 2026. That is true of 97% of homes in Stoke-on-Trent. 48 other homes in Stoke-on-Trent share its tier, “Good”.
