Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 3 years ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Mrs Z Stacey, Mr M Stacey, Mr & Mrs P M Coggins, Elm Tree House is a residential care home in Taunton, Somerset with 9 registered beds. CQC registers it to look after older people, people with dementia, younger adults, people with mental health needs and people who use drugs or alcohol. The typical home in Somerset has 25 beds, so this one is on the small side.
CQC's latest rating, from March 2023, is Requires improvement overall. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. Its previous rating, in October 2017, was Good, so the home has slipped.
About 0.4 km away, Northway House is rated Good. Food hygiene inspectors scored the kitchen 5 out of 5 in November 2024. That is true of 94% of homes in Somerset. 20 other homes in Somerset share its tier, “Requires improvement”.