Nursing home · Bedford

Elstow Manor

Elstow Manor, Bedford Road, Bedford, MK42 6FZ

Good Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 23 July 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Consent to care and treatmentSome shortfalls
    • Assessing needsGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesExceptional
  • CaringAre staff kind, compassionate and respectful?90%Outstanding
    See the breakdownHide the breakdown3 of 5 exceptional
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Independence, choice and controlExceptional
    • Treating people as individualsExceptional
    • Workforce wellbeing and enablementExceptional
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Planning for the futureSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 27 good, 4 exceptional, 2 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • December 2022Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Bedford

Elstow Manor is in the Good, with Outstanding areas tier ?, with 1 other home in Bedford. 78% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 5 (7%)
  • Good, with Outstanding areas 2 (3%)
  • Good 38 (53%)
  • Good, with an area to improve 9 (12%)
  • Requires improvement 14 (19%)
  • Inadequate 1 (1%)
  • Not yet rated 3 (4%)

See all 72 care homes in Bedford →

Care homes nearby

  • Danecroft
    Bedford · MK45 3HT · Residential care home · 34 beds1.2 km
    Outstanding S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
  • Nichols House
    Bedford · MK45 3HH · Residential care home · 3 beds2.1 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 4 months ago
  • Bedford Lodge
    Bedford · MK42 7LR · Residential care home · 3 beds2.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Holly Tree Lodge
    Bedford · MK42 8NB · Residential care home · 10 beds2.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Bedford House
    Bedford · MK42 8HD · Residential care home · 9 beds2.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Southway
    Bedford · MK42 0PX · Residential care home · 42 beds2.8 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago

More care homes near MK42 6FZ →

About Elstow Manor

Elstow Manor is one of 72 care homes in Bedford: a 80-bed nursing home in Bedford, run by Hamberley Care (Wixams) Limited. It is registered to care for older people, people with dementia and younger adults. The typical home in Bedford has 15 beds, so this one is bigger than average.

Food hygiene inspectors scored the kitchen 5 out of 5 in November 2025. 92% of homes in Bedford also score 5. Across Bedford, 78% of rated homes are Good or Outstanding, against 82% for England. About 1.2 km away, Danecroft is rated Outstanding.

CQC's latest rating, from July 2025, is Good overall. It was Good for safe, effective, responsive and well-led as well. CQC rated caring as Outstanding. That is up from Requires improvement in December 2022. The typical rating in Bedford is about 3 years old, so this one is fairly recent. 2 of its 33 scored standards were below good, including “consent to care and treatment”.