Residential care home · East Riding of Yorkshire

Emmanuel House Care Home

15-17 Southfield, Hessle, HU13 0EL

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated this month ↓ Down from Good New owner since March 2025

CQC rating

Requires improvement
Published 30 October 2026 Rated this month ?
  • SafeAre people protected from abuse and avoidable harm?56%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Safe environmentsSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Learning cultureSome shortfalls
    • Safe and effective staffingSome shortfalls
    • SafeguardingSome shortfalls
    • Involving people to manage risksGood
    • Medicines optimisationGood
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Supporting people to live healthier livesSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
  • CaringAre staff kind, compassionate and respectful?65%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Equity in experiences and outcomesSome shortfalls
    • Person-centred careSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Listening to and involving peopleGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
    See the breakdownHide the breakdown5 of 7 below good
    • Freedom to speak upSome shortfalls
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 18 good, 15 below good. Use “See the breakdown” on each key question for its standards. ?

The home changed owner in March 2025. ?

Earlier ratings ?

  • December 2019GoodSECRW previous owner
  • November 2018Requires improvementSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in East Riding of Yorkshire

Emmanuel House Care Home is in the Requires improvement tier ?, with 28 other homes in East Riding of Yorkshire. 78% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 12 (9%)
  • Good, with Outstanding areas 6 (4%)
  • Good 73 (52%)
  • Good, with an area to improve 14 (10%)
  • Requires improvement 29 (21%)
  • Not yet rated 6 (4%)

See all 140 care homes in East Riding of Yorkshire →

Care homes nearby

  • Rosewood Lodge Residential Home
    Hessle, East Riding of Yorkshire · HU13 0EX · Residential care home · 20 beds0.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Woodleigh Manor Residential Care Home
    Hessle, East Riding of Yorkshire · HU13 0ER · Residential care home · 34 beds0.3 km
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 5 months ago
  • St Marys Riverside
    Hessle, East Riding of Yorkshire · HU13 0DF · Residential care home · 61 beds0.5 km
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 3 years ago
  • The Hollies - Care Home
    Hessle, East Riding of Yorkshire · HU13 0HT · Residential care home · 48 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Woodleigh Lodge Residential Care Home
    Hessle, East Riding of Yorkshire · HU13 0RU · Residential care home · 31 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Redstacks
    Hessle, East Riding of Yorkshire · HU13 0JH · Residential care home · 14 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago

More care homes near HU13 0EL →

About Emmanuel House Care Home

Run by Emmanuel Care Home Ltd, Emmanuel House Care Home is a residential care home in Hessle, East Riding of Yorkshire with 44 registered beds. Its CQC registration covers older people, people with dementia and younger adults.

Emmanuel Care Home Ltd has run the home since March 2025, when it changed owner. The nearest home with a higher rating is Rosewood Lodge Residential Home (Good), 0.2 km away. Its kitchen was rated 5 for food hygiene in November 2025. 94% of homes in East Riding of Yorkshire also score 5. In East Riding of Yorkshire, 78% of rated care homes are Good or Outstanding (England 82%).

The current CQC rating is Requires improvement, published in October 2026. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. That is down from Good in December 2019. The typical rating in East Riding of Yorkshire is about 4 years old, so this one is fairly recent. CQC found significant shortfalls in “safe environments”, one of 15 standards out of 33 scored below good.