Enhanced Elderly Care Service - Wardley Gate Care Centre
Lingey Lane, Wardley, Gateshead, NE10 8EU
Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 2 months ago↓ Down from Good
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Safe and effective staffingSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Involving people to manage risksGood
Medicines optimisationGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Independence, choice and controlGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Care provision, integration and continuitySome shortfalls
Person-centred careSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 21 good, 12 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Enhanced Elderly Care Service - Wardley Gate Care Centre is in the Requires improvement tier ?, with 0 other homes in Gateshead.
98% of rated homes here are Good or Outstanding (England: 82%).
Enhanced Elderly Care Service - Wardley Gate Care Centre in brief
Enhanced Elderly Care Service - Wardley Gate Care Centre is a 88-bed residential care home in Gateshead. The home is its own registered provider. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Gateshead has 40 beds, so this one is bigger than average.
Its kitchen was rated 5 for food hygiene in July 2025. 84% of homes in Gateshead also score 5. It is the only home in Gateshead in the “Requires improvement” tier. Primrose House, 2.2 km away, is the closest home rated Good. Enhanced Elderly Care Limited runs 3 care homes, and 2 of the 3 rated are Good or Outstanding.
The current CQC rating is Requires improvement, published in August 2026. Safe and well-led were also Requires improvement. For effective, caring and responsive, the rating was Good. Its previous rating, in August 2018, was Good, so the home has slipped. Ratings in Gateshead are typically about 2 years old, which makes this one newer than most. Of the 33 standards CQC scored, 12 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
