SafeAre people protected from abuse and avoidable harm?31%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
SafeguardingSignificant shortfalls
Infection prevention and controlSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?46%Requires improvement
See the breakdownHide the breakdown6 of 6 below good
Delivering evidence-based care and treatmentSignificant shortfalls
Assessing needsSome shortfalls
Consent to care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?55%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Independence, choice and controlSome shortfalls
Kindness, compassion and dignitySome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementSome shortfalls
Responding to people's immediate needsGood
ResponsiveAre services organised to meet people's needs?54%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Planning for the futureSome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Well-ledIs the home well managed, with a culture of high-quality care?43%Requires improvement
See the breakdownHide the breakdown6 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upSome shortfalls
Partnerships and communitiesSome shortfalls
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 3 good, 30 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Estervin Court Residential Care Home is in the Requires improvement tier ?, with 54 other homes in Birmingham.
77% of rated homes here are Good or Outstanding (England: 82%).
Run by Regent Court Health Care Services Ltd, Estervin Court Residential Care Home is a residential care home in Birmingham with 12 registered beds. It is registered to care for people with mental health needs.
CQC's latest rating, from April 2026, is Requires improvement overall. It was Requires improvement for effective, caring, responsive and well-led as well. For safe, the rating was Inadequate. The typical rating in Birmingham is about 7 years old, so this one is fairly recent. Of the 33 standards CQC scored, 30 fell below good. The lowest was “delivering evidence-based care and treatment” (significant shortfalls).
Food hygiene inspectors scored the kitchen 5 out of 5 in August 2025. That is true of 86% of homes in Birmingham. 54 other homes in Birmingham share its tier, “Requires improvement”. The nearest home with a higher rating is Heartlands (Good), 0.7 km away.