SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Involving people to manage risksSignificant shortfalls
Medicines optimisationSome shortfalls
Safe and effective staffingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Delivering evidence-based care and treatmentSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?65%Good
See the breakdownHide the breakdown2 of 5 below good
Kindness, compassion and dignitySome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Responding to people's immediate needsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Equity in accessSome shortfalls
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 23 good, 10 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Evelyn House is one of 80 care homes in Enfield: a 5-bed residential care home in Enfield, run by Jackson Care. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. That is smaller than most homes in Enfield, where the typical home has 11 beds.
About 0.7 km away, Parkside Residential Home is rated Good. 12 other homes in Enfield share its tier, “Requires improvement”. The kitchen has a food hygiene rating of 4 (good), from June 2025. In Enfield, 77% of homes score 5.
The current CQC rating is Requires improvement, published in October 2025. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. Its rating before that, in April 2021, was the same. That is more recent than most ratings in Enfield, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 10 fell below good. The lowest was “involving people to manage risks” (significant shortfalls).
