SafeAre people protected from abuse and avoidable harm?0%Good
See the breakdownHide the breakdown4 of 8 below good
Infection prevention and controlSome shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Involving people to manage risksGood
Medicines optimisationGood
Safe and effective staffingGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?0%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?0%Good
See the breakdownHide the breakdown2 of 7 below good
Care provision, integration and continuitySome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 27 good, 6 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Priorcare Homes Limited runs Fernlea, a residential care home in Stoke On Trent, Stoke-on-Trent with room for 13 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The typical home in Stoke-on-Trent has 22 beds, so this one is on the small side.
Its CQC rating, from April 2026, is Good across the board: overall and for every key question. Its previous rating, in October 2022, was Requires improvement, so the home has improved. Ratings in Stoke-on-Trent are typically about 6 years old, which makes this one newer than most. Of the 33 standards CQC scored, 6 fell below good. The lowest was “care provision, integration and continuity” (some shortfalls).
None of the 6 nearest rated homes has a higher rating. 48 other homes in Stoke-on-Trent share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from December 2025. That is true of 97% of homes in Stoke-on-Trent.
