SafeAre people protected from abuse and avoidable harm?66%Good
See the breakdownHide the breakdown3 of 8 below good
Involving people to manage risksSome shortfalls
Safe and effective staffingSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 29 good, 4 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Fig House is in the Good, with an area to improve tier ?, with 16 other homes in North Somerset.
95% of rated homes here are Good or Outstanding (England: 82%).
Run by Flollie Investments Limited, Fig House is a residential care home in Weston Super Mare, North Somerset with 26 registered beds. Its CQC registration covers older people, people with dementia and younger adults.
The current CQC rating is Good, published in January 2026. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. It was also rated Good at the inspection before, in March 2019. The typical rating in North Somerset is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 4 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
None of the 6 nearest rated homes has a higher rating. Flollie Investments Limited runs 3 care homes, and all 3 rated are Good or Outstanding. Across North Somerset, 95% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in September 2026. That is true of 77% of homes in North Somerset.
