Residential care home · Leicester

Five Rivers Living Residential Home

12 Sangha Close, Leicester, LE3 9SW

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 year ago ↑ Up from Req. improvement

CQC rating

Good
Published 27 August 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • December 2023Requires improvementSECRW
  • March 2023InadequateSECRW previous owner
  • May 2022Requires improvementSECRW previous owner
  • January 2021Requires improvementSECRW previous owner
  • September 2020Inspected, no new rating

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Leicester

Five Rivers Living Residential Home is in the Good tier ?, with 53 other homes in Leicester. 80% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (1%)
  • Good, with Outstanding areas 3 (3%)
  • Good 54 (55%)
  • Good, with an area to improve 16 (16%)
  • Requires improvement 18 (18%)
  • Not yet rated 7 (7%)

See all 99 care homes in Leicester →

Care homes nearby

  • The Chantry
    Leicester · LE3 9QJ · Residential care home · 13 beds1.0 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago
  • Glenfield Woodlands Care Home
    Leicester · LE3 9LG · Residential care home · 17 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Synergy Leicester Care and Support Ltd
    Leicester · LE3 9QB · Residential care home · 12 beds1.1 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Willow House
    Leicester, Leicestershire · LE3 8EP · Residential care home · 6 beds1.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Bellerose Manor
    Leicester, Leicestershire · LE3 8GN · Residential care home · 74 beds1.4 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Waring Close
    Leicester, Leicestershire · LE3 8PZ · Residential care home · 16 beds1.5 km
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated this month

More care homes near LE3 9SW →

What the data says about Five Rivers Living Residential Home

Richan Care (Midlands) Limited runs Five Rivers Living Residential Home, a residential care home in Leicester with room for 50 residents. It is registered to care for older people, people with dementia, younger adults, people with a learning disability or autism and people with mental health needs. That is larger than most homes in Leicester, where the typical home has 25 beds.

CQC rated it Good overall and in all five key questions in August 2025. Its previous rating, in December 2023, was Requires improvement, so the home has improved. That is more recent than most ratings in Leicester, where the typical rating is about 3 years old. Of the 33 standards CQC scored, 2 fell below good. The lowest was “safe and effective staffing” (some shortfalls).

None of the 5 nearest rated homes has a higher rating. Food hygiene inspectors scored the kitchen 5 out of 5 in January 2026. That is true of 95% of homes in Leicester. Across Leicester, 80% of rated homes are Good or Outstanding, against 82% for England.