Residential care home · Suffolk

Glebe House Retirement Home

Rectory Road, Hollesley, Woodbridge, IP12 3JS

Good Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 5 months ago No registered manager

CQC rating

Good
Published 6 May 2026 Rated 5 months ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe and effective staffingGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?65%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Responding to people's immediate needsSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Person-centred careSome shortfalls
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?64%Good
    See the breakdownHide the breakdown3 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • August 2020Inspected, no new rating
  • June 2018GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Suffolk

Glebe House Retirement Home is in the Good, with an area to improve tier ?, with 19 other homes in Suffolk. 81% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 21 (12%)
  • Good, with Outstanding areas 6 (3%)
  • Good 92 (51%)
  • Good, with an area to improve 20 (11%)
  • Requires improvement 30 (16%)
  • Inadequate 3 (2%)
  • Not yet rated 10 (5%)

See all 182 care homes in Suffolk →

Care homes nearby

  • Rendlesham Care Centre
    Woodbridge, Suffolk · IP12 2TP · Nursing home · 60 beds8.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Grove Court
    Woodbridge, Suffolk · IP12 4BW · Nursing home · 61 beds9.4 km
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 6 months ago
  • Highlands Deben
    Woodbridge, Suffolk · IP12 1EN · Residential care home · 24 beds9.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Woodbridge Lodge Residential Home
    Woodbridge, Suffolk · IP12 4JJ · Residential care home · 32 beds10.0 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 4 years ago
  • Jubilee House
    Woodbridge, Suffolk · IP12 4NB · Residential care home · 26 beds10.0 km
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 9 years ago
  • Cavell Manor
    Woodbridge, Suffolk · IP12 1JB · Nursing home · 55 beds10.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago

More care homes near IP12 3JS →

What the data says about Glebe House Retirement Home

Glebe House Retirement Home is one of 182 care homes in Suffolk: a 20-bed residential care home in Woodbridge, run by Prime Residential Care Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Suffolk, where the typical home has 36 beds.

The current CQC rating is Good, published in May 2026. It was Good for effective, caring, responsive and well-led as well. For safe, the rating was Requires improvement. Its rating before that, in June 2018, was the same. That is more recent than most ratings in Suffolk, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 14 fell below good. The lowest was “responding to people's immediate needs” (some shortfalls).

CQC's register shows no registered manager at the moment. About 9.4 km away, Grove Court is rated Outstanding. Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in March 2026. That is true of 92% of homes in Suffolk.